For expert, responsibility for access policies must be interdisciplinary committees and the Human Resources department.
Companies should create interdisciplinary committees to identify the communication needs of each department and then define which Web 2.0 tools should be released - or blocked - for employees during work hours . The statement was made by a specialist in information security and consulting partner on the same topic EPSEC, Roger Denny , who argues that the CIO should not assume the responsibility for defining levels of user access to content on the internet.
He said representatives from all areas of the company should evaluate risks and benefits that social networking, instant messaging and blogs can bring to the business - and thus allow or block access.
"The sales department, for example, may be much benefited by participating in online communities , "says Roger. The consultant explains, however, that to avoid interpersonal conflicts that affect the organizational climate, we can not establish different rules for each business area. "So the argument is valid, that all have their opinions and the decision is taken in a balanced way, with common standards throughout the company," he says.
Defined the guidelines regarding access to the Web , it is the role of the human resources department to create a formal code of conduct to be followed by employees of the company. "HR must document the corporate code of ethics and punishments will be applied in case of breach of this regulation, "says Roger, who adds:" Without clear rules and knowledge of Web tools, users do not know what may or may not do on the internet. "
According to the expert, the IT department has only the function of the actions that will allow or block access. The level of freedom of employees reflects the corporate culture and is very problematic for the CIO to take the responsibility of defining it. "The decision should be seen as a collective and political personnel management and human resources," concludes Roger Denny.
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